Shipping Policy
We offer FREE USPS Priority Mail shipping for all our US customers. Orders
will normally ship on the following busines day and should arrive 1-3
days afterwards.
And if you're in California, we pay the sales tax!
We ask that our international customers order from one of our many resellers
for fastest delivery.
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Privacy Policy
Your e-mail address or phone number will only be used to contact you
regarding your order. You will receive an automated electronic receipt
of your purchase via e-mail. And if there's a question or problem with
the processing of your order, a representative may need to call or
e-mail you. You will never be subjected to mass unsolicited commercial
e-mailing (spam) from Top Down Technologies, Inc., and we will not
disclose or sell any of your contact information to any third
parties. Your privacy is important to us, and we value your future
business.
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Warranty
There's a full one-year warranty on all our products. We'll repair or replace
any defective unit at no charge to you. Simply
contact
us for a Return Mechandise Authorization (RMA) number, ship us the unit, and
we'll ship back a fully functional
unit and issue you a new one-year warranty.
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Return Policy
If you are dissatisfied for any reason with any product purchased directly
from Top Down Technologies, Inc., you may return it for a full refund
(refund given in same form as original purchase minus shipping costs)
within 30 days of purchase... NO QUESTIONS ASKED! Simply
contact
us for a Return Mechandise Authorization (RMA) number, and we'll help
initiate the return and refund process.
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